Commercial Cleaning Melbourne - Quality, Compliance & Consistency
ACS Commercial Cleaning is Melbourne’s triple ISO-certified commercial cleaning company. We provide structured, ongoing cleaning contracts for offices, medical centres, warehouses, schools, strata properties, and commercial facilities — backed by a 30-day money-back guarantee and the same dedicated team on your site every visit.
TRUSTED BY MELBOURNE BUSINESSES
From corporate offices and medical centres to warehouses, strata properties, and commercial facilities, ACS is trusted by Melbourne businesses for reliable service, professional communication, and consistent cleaning standards delivered by dedicated long-term teams.
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- Who We Are
Your Trusted Commercial Cleaners in Melbourne
ACS Commercial Cleaning is a 100% Australian-owned, Melbourne-based commercial cleaning company working exclusively with offices, medical centres, warehouses, schools, childcare centres, strata properties, and commercial facilities across metropolitan Melbourne.
We do not provide residential or domestic cleaning services. Every cleaner, system, and process within ACS is built specifically for commercial environments, helping businesses maintain reliable cleaning standards, healthier workplaces, and professionally presented facilities long after the first clean.
Unlike many Melbourne cleaning companies, ACS assigns dedicated long-term cleaning teams to every site. Our cleaners are employed directly by ACS at $45+ per hour, not subcontracted or rotated between multiple companies, ensuring better consistency, accountability, site familiarity, and attention to detail across every facility we maintain. As a triple ISO-certified commercial cleaning company, we combine advanced equipment, eco-friendly cleaning products, and structured quality management systems to deliver reliable, high-standard cleaning services tailored to each business environment.
Meet Hannah Kasay, Founder of ACS Commercial Cleaning
ACS Commercial Cleaning was founded by Hannah Kasay to give Melbourne businesses a more reliable and professionally managed commercial cleaning service. After seeing businesses struggle with inconsistent standards, poor communication, and high staff turnover, Hannah built ACS around dedicated in-house cleaning teams, structured systems, direct operational oversight, and triple ISO-certified quality standards.
- Our services
Commercial Cleaning Services for Every Melbourne Business
ACS provides ongoing commercial cleaning contracts across every major facility type in Melbourne. Each service includes a written Scope of Works, a dedicated cleaning team, monthly supervisor inspections, and full quality documentation.
Commercial Office Cleaning Services
Daily, weekly, or fortnightly cleaning for Melbourne offices of every size — from small professional suites to large corporate headquarters. Desks, meeting rooms, kitchens, bathrooms, reception areas, and common zones maintained to a documented standard.
Medical & Healthcare Cleaning
Specialist cleaning for medical centres, dental practices, pathology labs, physiotherapy clinics, podiatry clinics, chiropractic centres, and general practice facilities. Infection control protocols, compliance documentation, and healthcare-grade products included as standard.
Industrial & Warehouse Cleaning
Heavy-duty cleaning for warehouses, factories, manufacturing facilities, and logistics centres across Melbourne's industrial corridors. Includes floor scrubbing, high-dust removal, loading dock cleaning, and WHS-compliant chemical handling.
Strata & Body Corporate Cleaning
Common area cleaning for apartment buildings, commercial complexes, and mixed-use developments. Lobbies, lifts, car parks, stairwells, bin rooms, and external areas maintained on a scheduled roster.
School & Childcare Cleaning
Safe, non-toxic cleaning for schools, childcare centres, and early learning environments. Child-safe products, playground sanitisation, and compliance with Victorian education facility standards.
Retail & Commercial Property Cleaning
After-hours cleaning for retail stores, shopping centres, showrooms, and commercial properties. Presentation-focused cleaning that ensures your space is ready before opening.
- Why Choose Us
What Makes ACS Different from Other Melbourne Cleaning Companies
Most commercial cleaning companies in Melbourne compete on low pricing, casual labour, and inconsistent service delivery. ACS is built differently — with structured systems, employed cleaners, compliance-focused operations, and long-term accountability designed for businesses that cannot afford cleaning standards to slip.
We do not aim to be the cheapest provider in the market. We aim to be the most reliable, consistent, and professionally managed commercial cleaning partner for Melbourne offices, medical facilities, strata properties, and commercial workplaces.
Triple ISO Certified
ISO 9001 · ISO 14001 · ISO 45001 — independently audited annually. Standards are verified by a third party, not self-declared. Most Melbourne cleaning companies hold zero ISO certifications.
Employed Cleaners — Never Subcontractors
Every ACS cleaner is employed directly at $45+ per hour — well above the industry award rate. We do not use subcontractors, labour hire arrangements, or multi-layered contracting. The person accountable for the job is the person doing the job.
Same Team, Every Visit
Your dedicated cleaning team knows your alarm codes, waste zones, kitchen layout, and cleaning priorities. Many of our cleaners have been on the same client sites for five to six years. That level of familiarity cannot be replicated by rotating casual staff.
30-Day Money-Back Guarantee
If we do not deliver to the agreed standard in your first month, we make it right — or you do not pay. No conditions, no fine print.
- How It Works
Our Commercial Cleaning Process
From your first onsite inspection to ongoing quality inspections, ACS follows a structured commercial cleaning process designed to deliver consistent standards, reliable communication, and long-term service quality across every Melbourne facility.
Free Onsite Inspection
We assess your facility, cleaning needs, and access requirements. Every proposal includes a customised Scope of Works before cleaning starts.
Dedicated Cleaning Team
Your assigned ACS cleaning team starts according to your agreed schedule. The same cleaners attend every visit, following procedures tailored to your workplace.
Quality Inspections & Support
ACS supervisors conduct regular inspections to maintain standards. We provide direct communication, fast issue resolution, and ongoing quality control across your facility.
Reliable commercial cleaning for Melbourne workplaces and facilities.
Professionally managed cleaning trusted by Melbourne businesses.
Highly rated for reliable service and professional communication.
Directly employed cleaners delivering consistent cleaning standards.
- Our pricing
Structured Commercial Cleaning Plans
- Once-a-week commercial cleaning
- Written Scope of Works included
- Same dedicated cleaner every visit
- Monthly supervisor inspection
- Suited to: small offices, professional suites
- Twice or three times per week
- Written Scope of Works included
- Dedicated cleaning team assigned
- Monthly supervisor inspection
- Suited to: medium offices, medical practices, commercial premises
- Five days per week commercial cleaning
- Written Scope of Works included
- Dedicated cleaning team assigned
- Monthly supervisor inspection
- Suited to: corporate offices, large medical centres, high-traffic facilities
- Weekday one-off: from $90/hr
- Weekend one-off: from $110/hr
- Builders clean / heavy clean: from $120/hr
- Commercial premises only
- Minimum booking periods apply
- FAQ
Frequently Asked Questions
1. How much does commercial cleaning cost in Melbourne?
Most ongoing commercial cleaning contracts in Melbourne range between $700 and $3,000+ per month (excluding GST), depending on facility size, cleaning frequency, number of bathrooms and kitchens, and industry type. A small office cleaned once a week typically starts from around $700 per month. Larger corporate offices requiring daily cleaning are typically $3,000+ per month. Medical centres and healthcare facilities attract higher rates due to specialist protocols and compliance requirements. ACS provides a formal written proposal after a complimentary onsite assessment — not a generic online rate.
02. What is the difference between commercial cleaning and office cleaning?
Commercial cleaning is the umbrella category covering all non-residential cleaning — offices, warehouses, medical centres, schools, gyms, retail stores, strata properties, and industrial sites. Office cleaning is a specialised subset of commercial cleaning, focused specifically on maintaining professional office environments — desks, meeting rooms, kitchens, bathrooms, and reception areas. ACS provides both, with dedicated service programs tailored to each facility type.
03. What should I look for when hiring a commercial cleaner in Melbourne?
The five most important things to verify before signing a commercial cleaning contract in Melbourne are: current public liability insurance (minimum $20 million), a valid Victorian Labour Hire Licence, WorkCover compliance, a written Scope of Works that specifies every task and frequency, and references from two businesses of a similar size or industry. ISO certification is an additional quality indicator — fewer than 5% of Australian cleaning companies hold it. ACS meets all five criteria and holds triple ISO certification.
04. Do commercial cleaners in Melbourne work after hours?
Yes. Most commercial cleaning contracts in Melbourne are performed after hours — typically between 5 PM and 10 PM on weekdays. This is standard practice to avoid disrupting business operations. ACS offers after-hours, early morning, weekend, and flexible scheduling options to suit your building access requirements and business hours.
05. How often should a commercial office be cleaned?
Cleaning frequency depends on the size of the office, foot traffic, number of staff, and industry standards. Small offices with fewer than 10 staff may only need weekly cleaning. Medium offices with 10 to 50 staff typically require two to three cleans per week. Large offices with 50+ staff or high client traffic usually require daily cleaning. Medical facilities, childcare centres, and food service environments require daily or more frequent cleaning to meet hygiene and compliance standards.
06. What is included in a commercial cleaning contract?
A professional commercial cleaning contract should include a detailed Scope of Works specifying every task and its frequency, a defined cleaning schedule, an assigned cleaning team, supervisor inspections, and a clear communication process for issues or changes. ACS contracts include all of the above, plus a 30-day money-back guarantee, monthly documented site inspections, direct access to ownership for urgent matters, and full ISO 9001-backed quality documentation.
07. Are commercial cleaning costs tax deductible in Australia?
Yes. Commercial cleaning expenses are generally tax deductible as a business operating expense in Australia. The cost of cleaning your business premises — whether it is a one-off clean or an ongoing contract — is typically claimable as a deduction against business income. ACS provides monthly invoices with full GST documentation for your records. Consult your accountant or tax advisor for advice specific to your situation.
08. Does ACS offer one-off commercial cleaning in Melbourne?
Yes, but for commercial premises only — not residential properties. One-off commercial cleaning rates start from $90 + GST per hour on weekdays, $110 + GST per hour on weekends, and $120 + GST per hour for builders cleans and heavy cleans. Minimum booking periods apply. ACS does not provide residential, house cleaning, end-of-lease domestic, or domestic one-off cleaning services.
09. What areas of Melbourne does ACS service?
ACS provides commercial cleaning services across all Melbourne metropolitan areas, including the CBD, Docklands, Southbank, inner northern suburbs (Carlton, Brunswick, Fitzroy), eastern suburbs (Hawthorn, Camberwell, Box Hill), south-eastern suburbs (Clayton, Dandenong, Glen Waverley), western suburbs (Footscray, Werribee, Sunshine), and outer growth corridors. Contact us on (03) 9114 9778 to confirm coverage for your specific location.
10. Why is ACS more expensive than some other cleaning companies?
ACS pays all cleaners $45+ per hour — above the industry award rate — and employs them directly rather than using subcontractors or labour hire. The cost also reflects triple ISO certification, monthly supervisor site inspections, a written Scope of Works for every contract, a 30-day money-back guarantee, and direct access to ownership. Budget cleaning companies typically use lower-cost arrangements that lead to high staff turnover and inconsistent results. ACS clients stay for years, not months — that retention is the strongest indicator of value.
- Our testimonials
What Melbourne Businesses Say About ACS
EXCELLENT Based on 54 reviews Posted on Google Sophie BatisTrustindex verifies that the original source of the review is Google. Hannah, Ted and the team do an amazing job. Nothing is too hard for them and any cleaning requests are dealt with efficiently and without hesitation. I would highly recommend them!!Posted on Google Michael CulliverTrustindex verifies that the original source of the review is Google. Great service and always spotless after a clean. Reliable and quick communication for anything we need!Posted on Google Jen SlotteTrustindex verifies that the original source of the review is Google. We’ve been using ACS Commercial Cleaning for a while at our warehouse and absolutely love them. Very professional, punctual and do a fabulous job. Great attention to detail. Would highly recommend them!Posted on Google Hannah PearsonTrustindex verifies that the original source of the review is Google. We're really happy with the cleaning services provided by Sam and ACS Commercial - the office smells great and Sam is always smiling even at 7am! Thanks Sam and HannahPosted on Google Bree RoylanceTrustindex verifies that the original source of the review is Google. Hannah and the team at ACS, were very easy and efficient to deal with. We completed all bookings whilst interstate. The process flowed very easily and nothing was a problem. Their work was also 5 star, completing a commercial warehouse clean after we had vacated. We would highly recommend ACSPosted on Google Broderick ElyTrustindex verifies that the original source of the review is Google. Very happy with the teams attitude and attention to detail, would highly recommend them to anyone.Posted on Google Sunlighten Customer ServiceTrustindex verifies that the original source of the review is Google. Keisha and Sam - thank you for your wonderful Customer Service and attention to detail. We value you and your work.Posted on Google Kate BurkeTrustindex verifies that the original source of the review is Google. Hannah and her team are helpful and the cleaning is of a good standard. They have been asked to provide addditional cleaning from time to time and have always been able to help us out with this too.